Help Desk / Customer Service
Everyone at Puterbaugh Farms takes pride in our excellent customer service and we invite you to contact us via E-mail at any time with questions about the products we offer. You can also reach us in these additional ways:
Visiting Puterbaugh FarmsVisitors are always welcome but please call us prior to your visit to make arrangements. Our farm season begins in March with tractors discing the hop yards. We twine the hop fields the first part of April, then begin to train the young vines in May. Hops bloom in mid-June, a time when mother nature plays a major role in the ultimate hop quality. Irrigation and cultivation continue throughout the summer until we begin harvest, which starts in mid-August and lasts about 42 days. Order Security and FulfillmentWhen placing an order online, your credit card details will be encrypted using high-strength 128 bit SSL protection. We use the secure services of our hosting provider, One World Telecommunications. You can click the gold seal at right to confirm OWT's SSL certificate is active. To help protect your privacy, credit card information is not stored in any Puterbaugh Farms systems. Shipping
Return / Refund PolicyWe strive to avoid any problems or miscommnication with our customers' orders. You may even get an E-mail or phone call from us prior to shipment just to follow up or double-check order details. However, we occasionally make mistakes. If an item arrives that does not match your order please contact us as soon as possible. We like to hear from our customers -- in good times or bad -- and take care of any issues promptly. Privacy PolicyWe do not store any customer information on our web site. We will not rent, sell, or trade your E-mail address with anyone for any reason. |
2008 WORLD BEER CUPApril 29, 2008 Our International Winners! April 25, 2008 |
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